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Save FLAT Rs. 1000 on orders above Rs. 10000 | Use Code: SAVE1000

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  • Jaey offers the most stylish, classy workwear styles in sizes XXS-6XL, mindfully handcrafted keeping today's busy women like you in mind.
  • You can also get your favourite outfit tailor-made in SizeYOU, by just providing a few quick measurements to us, to give you the best fit!
  • We personalize every piece of clothing FOR YOU with a quick 1-min styling profile that's all about your body type, preferred fit & any other preferences.
  • Our handpicked fabrics are extremely premium, breathable, and comfortable, so you can spend your entire day at work carefree.
  • So it's time you go ahead and ask yourself, why not Jaey?
  • When you shop with Jaey, every piece of clothing is put into production only after the order is placed, and that way:
    • We manage to minimize the wastage that comes with owning huge amounts of stock in advance
    • We are able to provide high levels of customization with respect to the length, sleeves, etc., according to your comfort levels
    • We pay fair wages to the people who make your clothes, unlike a fast-fashion bulk production model, where fair wages to laborers are questionable
  • With our agile processes, we're slowly trying to reduce the evils that come with fast fashion!
  • When you shop with Jaey, your entire shopping journey is personalized FOR YOU.
  • From extensive customization options to using your measurements for SizeYOU, it's an experience that will change the way you think about shopping online.
  • We know it's difficult to go to the boutique or try out clothes in offline shops for today's hustling, so we thought of bringing it all to your phone!
  • We won't say more, try it out yourself?
  • At present - yes. We want to change the way women dress to work in India, and feel confident in their own skin no matter their size or shape, with our fashionably comfortable outfits!
  • At present, no. But it is on our cards, so stay tuned :D
  • We're a size inclusive brand offer a wide range of sizes from XXS to 6XL, or you can get SizeYOU that's tailor-made for you.
  • We believe that it is unfair to force fit all women in standard size boxes - so we introduced SizeYOU - your body, your size!
  • We promise you the best fit in SizeYOU, that you can get sitting right at your home
  • Yes, we make outfits for each and every body shape and size, and your size is personal to you.
  • Every piece is tailor-made and put into processing only after the order is placed - so it's completely as per your size and style!
  • What? Why? It is extremely unfair to charge someone extra just because their size or body shape is different - and we would never do something like that.
  • Our customer is our priority, irrespective of her shape or size
  • We're all about celebrating women the way they are.
  • We only charge you extra if we incur extra fabric costs at our end. Hence, only some customizations involving more fabric to be used are chargeable. Everything else is completely free of cost.
  • You can cancel your order within 24 hours of placing it or before completing your style profile, whichever is earlier. To cancel, Whatsapp us on +91 9321592405 or e-mail us at orders@jaey.in and we'll cancel it our end and refund the amount to you in your bank account within 3-4 working days.
  • We will send you a tracking link on Whatsapp and e-mail once you place the order. In any case, you can go to your profile and click on “Orders” to track your order!
  • We offer free delivery pan India on all products. We do not charge anything over and above the price shown to you on the website.
  • All our prices are inclusive of all taxes. We do not charge anything over and above the price shown to you on the website.
  • There are absolutely no hidden charges when you order from Jaey. The price you see on the product page is the final price you pay.
  • Your order confirmation e-mail is sent to the e-mail address & Whatsapp number linked to your Jaey account, immediately upon placing your order. If you have not received it, please check your junk or spam mail folder or the promotions tab. If you still cannot locate the confirmation mail, you can check it out in the orders section in your profile on our website. If the order you placed does not appear, the order was not successfully confirmed. In this case, please call or Whatsapp us on +91 9321592405 or email us on care@jaey.in.
  • Don't worry. We're here to guide you.
  • Please call or Whatsapp us on +91 9321592405 or email us on care@jaey.in and we'll help you in case of any issues!
  • Yes, we do offer COD option on checkout. However, a small additional charge is levied if you choose COD, simply because our courier partners charge us extra to collect & remit the money to us.
  • This minuscule COD charge needs to be prepaid for booking your COD order. It is non-refundable. This is just to safeguard ourselves from situations of spam / fake COD orders. So upon payment of the COD charge, your COD order will be booked, and the balance order amount needs to paid on delivery.
  • We provide one of the fastest tailor-made services in India and the orders are shipped within 3 days of placing the order or getting your measurements, whichever is later.
  • We only take 7-10 days to deliver your outfits at your doorstep!
  • In unusual circumstances where the order is delayed for some reason, we will send timely notifications to you to keep you updated!
  • We offer free delivery pan India on all products. We do not charge anything over and above the price shown to you on the website.
  • Please go to your profile on the website and you'll be able to update all your details there. If there's any confusion, please call or Whatsapp us on +91 9321592405 or email us on care@jaey.in and we'll help you!
  • Currently we deliver anywhere and everywhere in India
  • We haven't started accepting international orders yet, but it is on the cards :D
  • We will send you a tracking link on Whatsapp and e-mail once you place the order. In any case, you can go to your profile and click on “Orders” to track your order!
  • Firstly, many apologies for the trouble. We understand that there can be some technical glitches, and we are here to help you out with your concerns. Please call or Whatsapp us on +91 9321592405 or mail us at care@jaey.in with your error message, and we will resolve the issue ASAP.
  • Shopping with Jaey is completely safe. All payments are routed through our payment partner Razorpay which is completely secure.
Our COD charges are very minuscule, as follows:
  • For orders upto Rs. 3,000 - COD charge Rs. 100
  • For orders above Rs. 3,000 upto Rs. 10,000 - COD charge Rs. 200
  • For orders above Rs. 10,000 upto Rs. 15,000 - COD charge Rs. 300
  • For orders above Rs. 15,000 - COD charge Rs. 400
This small charge is levied by us simply because our courier partners charge us extra to offer the COD service.
We do not offer COD option for orders above Rs. 7500, since it's a huge risk for us with orders of that size.
That will never happen We're super genuine and are there with you at every step of your shopping journey. If you face any such situation, please call or Whatsapp us on +91 9321592405 or email us on care@jaey.in and we'll help you!
We want you to love every outfit you receive from Jaey. Here's everything you need to know if you ever need to return, exchange or alter your order:


  • ✅ What's Eligible for Return/Exchange?
    • Standard Size Orders (2XS to 6XL)
      • ✅ Eligible for returns and exchanges - as long as they're not customized in any way.
    • Customized Orders
      • ❌ Not eligible for return/exchange if any customization is done (sleeves, length, etc.)
    • SizeYOU Orders (Tailored to Your Measurements)
      • ❌ Not eligible for return/exchange
      • ✅ Eligible for one free alteration
    • Clearance Sale Items
      • ❌ No return, exchange or alteration
      • 🛑 Look for the 'CLEARANCE SALE' label on product images to know if it's final sale.


  • 🔁 Exchanges
    • Only one size exchange per item is allowed.
    • Colour/design exchanges are possible only on approval, and price differences (if any) must be prepaid.
    • Once we receive the returned item & complete the quality check at our end, your exchanged item will be delivered in 7-10 working days. Entire process may take 15-20 working days.
    • Please note - We keep lotssss and lotssss of extra margin inside (about 2 inches), so for tiny tweaks, we recommend using a local tailor for faster resolution. It is also kinder to our team 😊


  • ✂️ Alterations (Only for SizeYOU Orders)
    • You can raise one free alteration request within 5 days of delivery.
    • You'll need to send:
      • Clear photos of you wearing the outfit (face can be hidden)
      • Specific details of the fitting issue (e.g., "waist is loose by 1 inch")
    • Alterations are possible only to the extent of the available garment margin (approx. 2 inches), so please provide accurate measurements. If the measurements provided by you are significantly incorrect, we will not be able to alter the outfit beyond the garment's limits. However, if the fit mismatch is due to our error and is significant, we may choose to alter or fully replace the outfit on a case-by-case basis at Jaey's discretion.
    • Once approved and quality checked, your altered outfit will be shipped in 7-10 working days. Entire process may take 15-20 working days.
    • We keep enough margin inside, so for tiny tweaks, we recommend using a local tailor for faster resolution.


  • 🕐 Timelines
    • All return/exchange/alteration requests must be raised within 5 days of delivery via your Jaey account: https://www.jaey.in/profile?tab=orders. The entire process might take 15-20 working days.
    • Requests on WhatsApp or email might get missed, so request you to raise them on the portal itself.


  • 🚚 Pickups & Charges
    • We arrange pickups from your address for all return/exchange/alteration requests.
    • A Rs. 200 logistics & processing fee applies to returns.
    • No charge for exchanges or alterations.
    • Want to skip the Rs. 200 return fee? You can courier it to us yourself!


  • 💸 Refunds
    • Refunds are processed within 5-7 days of receiving the returned item (post quality check).
    • Refunds go to your original payment method. For COD orders, please share your preferred method for refund.
    • Opt for Jaey Wallet Credits instead? We'll waive the Rs. 200 fee and credit the full amount.


  • 🛑 Important Conditions
    • Product must be unworn, unwashed, unaltered and have all tags intact.
    • Claims for defective/damaged products need a parcel opening video. Without it, we can't process the claim.
    • If your item fails quality check, we'll ship it back to you, and you'll need to cover the delivery cost.

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